I. Case Identification & Procedural Posture
Title: Grace M. Trimillos v. FCash Global Lending, Inc., G.R. No. 271360
Promulgated: August 13, 2025
Ponente: Justice Henri Jean Paul Inting (Third Division, Supreme Court)
Nature: Petition for Review on Certiorari under Rule 45, challenging the Court of Appeals’ reversal of the National Privacy Commission’s (NPC) ruling.
II. Material Facts
1. Origination of Dispute:
On July 26, 2019, Trimillos lodged a complaint with the NPC alleging that FCash accessed her phone’s contact list without authority and sent mass text messages (text blasts) to her contacts regarding her loan status.
Texts reportedly stated her contacts were guarantors and threatened legal actions or garnishment if the loan was not paid—causing reputational injury.
2. NPC Proceedings:
Trimillos presented screenshots of the messages.
NPC found that FCash processed personal data beyond what was necessary and for unauthorized purposes, contrary to its privacy policy and pertinent provisions of the Data Privacy Act of 2012 (RA 10173).
NPC awarded ₱15,000 nominal damages and recommended prosecution for unauthorized processing, processing for unauthorized purposes, and malicious disclosure under Sections 28 and 31 of the Act.
3. Court of Appeals:
The CA set aside the NPC decision, holding that the screenshots were inadmissible evidence because they were not authenticated by witnesses as required under the Rules on Electronic Evidence.
With no admissible evidence, the CA dismissed the NPC ruling.
4. Supreme Court:
Trimillos elevated the matter to the SC by Petition for Review on Certiorari.
SC reversed the CA, reinstating NPC’s decision and ordering FCash to pay damages.
III. Issues Presented
1. Whether the screenshots of text messages submitted before NPC were inadmissible before the CA.
2. Whether the CA properly reversed NPC’s finding on data privacy breach based on rules of evidence.
3. Whether FCash violated the Data Privacy Act of 2012 under the facts shown.
IV. Applicable Law
Republic Act No. 10173 — Data Privacy Act of 2012 — key provisions implicated:
Section 28: Processing of personal information and sensitive personal information for unauthorized purposes is penalized.
Section 31: Malicious disclosure of personal information obtained is penalized.
NPC has authority to hear complaints, investigate, and make findings; it may award damages and recommend prosecution.
Rules on Electronic Evidence:
Authentication of electronic records is required for admissibility in judicial proceedings.
However, objections to evidence not timely raised are considered waived.
V. Ratio Decidendi (Legal Reasoning)
1. Waiver of Objection to Evidence
The Supreme Court’s central legal premise was that FCash waived any objection to the screenshots’ admissibility because:
The screenshots were submitted before the NPC and made available for inspection during discovery proceedings.
FCash failed to file a responsive comment before NPC proceedings (a forum where objections could and should first have been raised).
An objection to the admissibility of evidence raised for the first time on appeal cannot justify a CA reversal when the objecting party failed to timely interpose such objections at the appropriate stage.
The Court reaffirmed the settled rule that grounds of objection not timely raised are considered waived; thus the CA erred in relying on that ground to set aside NPC’s findings.
This reasoning is critical: it treats procedural compliance in evidence handling as jurisdictionally significant, and frames waiver as tantamount to conceding the evidential sufficiency of what was presented to the NPC.
2. NPC’s Findings on Data Privacy Breach
On substantive privacy law, the SC accepted the NPC’s core conclusions that:
FCash accessed personal contact information beyond what was necessary for the legitimate purpose of loan servicing.
FCash processed that personal information for unauthorized purposes—specifically for coercive collection tactics that went beyond what was consented by the data subject and stated in the privacy policy.
FCash’s conduct evidenced malice (imputing wrongdoing or stigmatizing the complainant), fulfilling the statutory description of malicious disclosure under Section 31.
These actions violated fundamental data privacy principles of legality, purpose limitation, and proportionality embedded within RA 10173 (even though elaborated by NPC’s findings).
3. Reinstatement of NPC Order
Given FCash’s waiver and NPC’s valid findings under the Data Privacy Act, the Court reinstated NPC’s order awarding nominal damages. The SC held that:
NPC has statutory authority to impose administrative remedies, including monetary damages.
Reversal by CA was unwarranted because it misapplied the Rules on Electronic Evidence in an appellate context.
Thus, the substantive breach of statutory data privacy rights and procedural waiver together formed the binding rationale for judgment.
VI. Legal Implications
Procedural: Objections to evidence must be raised at the earliest opportunity in administrative or quasi-judicial proceedings; failure to do so is waiver and cannot be invoked on appeal.
Substantive: Entities processing personal information must strictly adhere to purpose limitation and consent parameters set in their privacy policies; deviation for coercive or extraneous purposes violates the Data Privacy Act.
Remedial: NPC decisions on data privacy matters can be upheld by the Supreme Court even if the evidence is in electronic form, provided no timely procedural objections were preserved.
VII. Conclusion
The ratio decidendi of the Supreme Court in Trimillos v. FCash is the convergence of two legal principles:
1. Procedural waiver doctrine: FCash failed to timely contest evidence, thereby forfeiting that defense; and
2. Statutory privacy protection: The Data Privacy Act prohibits unauthorized processing and malicious disclosure; FCash’s conduct violated these core safeguards, meriting damages.
Accordingly, the Supreme Court remedied the breach by reinstating the NPC’s order that FCash pay nominal damages, effectively holding that lending platforms must honor robust data privacy standards under Philippine law.
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